Would you like to provide beautiful & meaningful jewelry items that mark unforgettable chapters in a customer’s life? Are you a talented sales professional looking for a fresh, exciting opportunity? Do you want to build lasting relationships with customers who request to see you time and time again? 

If so, we’d love to hear from you! We’re hiring a Jewelry Sales Representative here at Johnson Jewelers – a family-owned & operated business for over 50 years. With room for growth, competitive benefits, and a supportive work environment, this is the perfect opportunity to turn your passion for jewelry into a rewarding career. 

Job Summary

As a Jewelry Sales Representative, you’ll be at the heart of our customer experience, engaging our clientele in  a friendly and approachable way. You’ll be showcasing our exquisite collection and providing exceptional customer service – helping educate, explore, and select jewelry that makes customers say “I can’t picture wearing anything else!”. This role goes beyond selling – it’s about creating memorable experiences that keep customers coming back. If you have a love for jewelry, great communication skills, and a knack for sales, this is a great opportunity. 

Responsibilities

• Greet and engage customers in a friendly, approachable manner
• Present and explain jewelry products to customers, highlighting their unique features and value
• Provide detailed product information regarding gemstones, metals, craftsmanship, etc.
• Provide personalized recommendations based on customer preferences and budget
• Handle sales transactions, including payments, returns, and exchanges.
• Develop and maintain strong customer relationships through follow-ups and personalized service
• Maintain a clean, organized, and visually appealing display area
• Stay up-to-date on jewelry trends and industry developments while maintaining product knowledge 
• Collaborate with the team to support store operations and promotions.

Qualifications

• Previous experience (minimum 3 years) in Jewelry Sales or Customer Service, or Goldsmith
• Excellent interpersonal & communication skills
• Ability to build rapport quickly with customers and create a positive shopping experience
• Nurture strong relationships with customers 
• Genuine interest in learning about jewelry and gemstones.
• Goal-oriented with a drive to exceed sales targets 

Requirements

• Ability to work flexible hours, including evenings and weekends
• Strong attention to detail and ability to handle high-value merchandise with care
• Passion for fashion and jewelry trends
• Ability to stand for extended periods of time and move/handle inventory as needed

Why Join Us?

• Be part of a family-owned business with a rich history and track record of success
• Work in a beautiful, welcoming environment with a passionate team
• Enjoy opportunities for professional growth and development
• Competitive salary and benefits package – paid training, paid vacation, a yearly bonus, and IRA contributions